FAQ

Q. Has my order been shipped?
A. Due to a high volume of orders, once an order has been placed it takes 10 business days (does not include weekends) for an order to be packed and shipped. If you do not receive a shipping confirmation after 10 business days, please email info@stillsaneclothing.com. 

Q. My order never arrived.
A. Please contact us at info@stillsaneclothing.com
    Q. How can I track my order?
    A. If you purchased tracking with your order, your tracking number should be automatically sent to you. If you purchased one and did not receive one, please email info@stillsaneclothing.com.
      Q. What should I do if there is a problem with my order/shipment?
      A. Please contact us at info@stillsaneclothing.com
        Q. When will my order be shipped?
        A. Due to a high volume of orders, once an order has been placed it takes 10 business days for an order to be packed and shipped. 
          Q. It has been 10 business days and I have not received a shipping confirmation, where is my order?
          A. Please contact us at info@stillsaneclothing.com
            Q. I need to change something about my order, what do I do?
            A. Please contact us at info@stillsaneclothing.com
              Q. If I am unhappy with my item or I have ordered the wrong size, can I return it?
              A. Yes. Please see our return policy.
              Q. Where do we ship?
              A. Everywhere.